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I have been having some screen freezing issues on my new Ubuntu 16.04 system, and have been in the troubleshooting process for this issue. I thought it was a graphics driver problem, as I am running an AMD R9 380x card which was supposed to be fully supported by the open-source AMDGPU driver preinstalled with 16.04, but after looking around online, many people seem to have issues with. I thought the answer would be to install the recently released AMDGPU-Pro driver here, following the instructions from here. However, when I reboot I am getting a black screen. Is there an easy way to revert my changes back? My machine was semi-functional with the freezing issue but now with no video at all is useless to me. How to proceed?

5 Answers5

8

When your system is booted and you're at the black screen issue the following keyboard command: CTRL-ALT-F2. Login with your account. Then, run the command:

amdgpu-pro-uninstall

This should uninstall the driver and hopefully get you back working again.

cat
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  • This may happen if you have installed both nvidia and AMD drivers. You must also remove NVIDIA drivers and restore native ones. This helped me after following the above https://linuxconfig.org/how-to-uninstall-the-nvidia-drivers-on-ubuntu-20-04-focal-fossa-linux – eliteproxy Dec 26 '21 at 05:08
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  1. Power off your system.
  2. Power on the system, at the same time press on Shift key.
  3. Select advanced recovery option & enter your password
  4. Then type the command:

    mount -o remount, rw /    
    

    This will give read write permission.

  5. Run command:

    amdgpu-pro-uninstall    
    

    This will uninstall amdgpu-pro from your system.

  6. To shutdown system, run command: poweroff & then power on the system.

Kevin Bowen
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Amal
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2

For me fixed by entering command line with CTRL+F1 then removing the drivers

amdgpu-pro-uninstall

and reinstall using the --px option

./amdgpu-pro-install --px
ianaz
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1

Press keyboard command: CTRL-ALT-F2 and Login with your account. Then, run the command:

amdgpu-pro-uninstall
sudo apt purge amdgpu*

Even after uninstalling amdgpu pro driver I still got black screen (even i executed the command X -configure), so I go to root shell by the option in recovery mode and removed the remaining driver. I guess it was amdgpu-dkms. I infer that Nvidia user should delete nvidia driver to get rid of black screen.

  • Same for me. Problem continued to occur with amdgpu-pro uninstalled, until I manually uninstalled amdgpu-dkms. Running Linux mint 19.3, kernel version 5.4.0-73. Thanks! – Muckee May 24 '21 at 11:01
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I suggest to never use official AMD drivers with Debian-based distros like Ubuntu.

To remove them, from a terminal, run:

sudo apt remove firmware-amd-graphics
sudo apt remove firmware-linux-nonfree
Nmath
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