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Since I installed the GNOME extension Dash to Dock, the (default) video player is freezing when I click the close button or minimize button.

What's the problem and how can I fix it?

Zanna
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zellu rakib
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  • Sounds like a bug. Also did you deactivate/uninstall the Ubuntu Dock extension before installing Dash to Dock? Since Ubuntu Dock is fork of Dash to Dock, running them at once is not a good idea, leads to various problems. – pomsky Oct 05 '18 at 09:04
  • @pomsky when i uninstall this extension, there is no problem with video player.. i want to customize dock. so i tried gnome dash to dock.. – zellu rakib Oct 05 '18 at 16:05
  • What video player? Are you running 18.04 or 18.04.1? ie: are all of your Software Updates current? – heynnema Oct 05 '18 at 16:28
  • all of my software is updated.. i am using ubuntu 18.04 LTS .. talking about default video palyer. @heynnema – zellu rakib Oct 05 '18 at 16:36
  • I also run with Dash to Dock without problems. Make sure you have the latest version v64. Go to Videos preferences, and turn off all plugins, and see if that helps. You can also try the VLC video player. It comes highly recommended. Report back to @heynnema – heynnema Oct 05 '18 at 18:03
  • @heynnema Perhaps you're in a vanilla GNOME session instead of the Ubuntu-modified-GNOME one? Things are slightly complicated in the second one. Ubuntu Dock is a pre-installed system extension and it cannot be disabled using Tweaks or from here. Then running Ubuntu Dock and Dash to Dock simultaneously leads to terrible glitches. – pomsky Oct 11 '18 at 05:09
  • @pomsky How can I tell which GNOME session that I'm running? I believe that I'm running GNOME on xorg. Ubuntu Dock and Ubuntu Appindicators are "mock" extensions, and are normally disabled. Dash to Dock is a superset of Ubuntu Dock. – heynnema Oct 11 '18 at 12:51
  • @heynnema What are the outputs of echo $XDG_CURRENT_DESKTOP and echo $XDG_SESSION_DESKTOP? In "GNOME on xorg" Ubuntu Dock and Ubuntu Appindicators are disabled, but in the "Ubuntu" session, they cannot be (toggling ON/OFF in GNOME Tweaks doesn't have any effect, they always stay activated). – pomsky Oct 11 '18 at 12:58
  • @pomsky the echo answers are GNOME and ubuntu. – heynnema Oct 11 '18 at 13:18
  • @pomsky I just logged out to check which session I had selected, and it's set to Ubuntu. Is that wrong? What kinds of problems have you heard of with Dash to Dock? – heynnema Oct 11 '18 at 13:26
  • @heynnema for example, this: https://askubuntu.com/questions/975387/why-do-i-have-two-docks-in-ubuntu-17-10-desktop – pomsky Oct 11 '18 at 13:28
  • @pomsky I've never seen a problem like that. The login screen session selector is set to Ubuntu. Is that the correct one to use for the "Ubuntu-modified-GNOME"? – heynnema Oct 11 '18 at 13:46
  • @heynnema That's correct. By any chance is your system upgraded from an older release of Ubuntu GNOME distro instead of a fresh installation? – pomsky Oct 11 '18 at 13:50
  • @pomsky yes, my system was an upgrade. Why is that significant? – heynnema Oct 11 '18 at 14:21
  • @heynnema Perhaps that's why it's more GNOME-y than Ubuntu-ish :D – pomsky Oct 11 '18 at 14:34

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